Guest Speaking:

Enliven your next event! Greg has been challenging, entertaining and inspiring audiences for over 20 years. If your focus is team development, customer experience or client retention then please click the ‘Contact Greg Today’ button below for an obligation free chat about how to bring your next event to life.

Workshops & Seminars

Allocate anywhere from two hours to two days with your team to bring customer experience and client retention to life in contextually appropriate ways. These lively, interactive and highly impactful events will inspire your team to think creatively and plan carefully around customer experience and retention initiatives.

Training Services

Whether it’s training for yourself or your entire team, we work with you to help bring the magic of exceptional and sustainable customer experience into your business.

BRONZE: Understand customer experience basics and choose a specific, ‘off the shelf’ tool. We train your core team, hand you the manual and leave you to it. We then look forward to hearing about your exceptional results!

GOLD: Understand customer experience with an introduction to Masters of Client Retention 5 Step – Client Retention System. We then work with your team to create unique, business-specific customer experience strategies and resources. Alternatively we help develop your creative use of ‘off the shelf’ tools. Once up and running we remain available for support and top-up training.

PLATINUM: Understand customer experience more completely and receive full access to Masters of Client retention 5 Step – Client Retention System. Enjoy on-going training across your organisation. Once we understand your business and have helped you decide what will work most effectively, your team then support us as we implement and evaluate the entire client retention process. That means you and your team stay focused on other important business development tasks as we continue to implement and train across the business.

Coaching:

Choosing From:

  • On-going group facilitated learning either on line or live
  • One on one coaching either online, by phone or live
  • 24 hour access to Masters of Client Retention private group Face Book
    page. Access the Masters of Client Retention brains trust 24/7 and we
    will respond within 24 hours.

Do you want empowering and personalised coaching that gets results to help super-charge your team? Confident and capable team members who do the emotional labour around customer engagement create loyalty. Discover the benefits of group or individual coaching programs!